Shipping policy

Delivery Information

Standard UK Home Delivery


  • Delivery is FREE when you spend £49 or more*
  • £4.95 Delivery charge for orders under £49*
  • Delivered in 3-6 working days
  • Mainland UK delivery only

Standard UK mainland home delivery is free on orders over £49* and will take between 3-6 working days from receipt of order regardless of how many products you buy. We reserve the right to vary the terms of this promotion at any time, or to withdraw this promotion altogether

Please be aware that your order may be delivered to you in multiple parcels.


Please Note: Deliveries to the following post codes can take up to an additional two days to arrive:

Scottish Highlands postcodes: AB30-38, AB44-56, FK17-99, G83, IV1-28, IV30-39, IV52-54, IV63, KW1-14, PA21-33, PA34-40, Ph28-26, PH30, PH31-41, PH49-50.

Scottish Islands postcodes: HS1-9, IV40-51, IV55-56, KA27-28, KW15-17, PA20, PA41-49, PA60-78, PH42-44, ZE1-3.

Remote areas of the UK post codes: BT, IM & ZE.

If your order was due to be delivered on a bank holiday - then this will be delivered the following working day.


Tracking your order


  • Regular notifications by SMS & email, so you don’t have to wait in

Small Print


Our UK Home Deliveries take place between the hours of 8am and 8pm, Monday to Friday.

If you aren’t in when we call to deliver, we won’t always need a signature, you can arrange to leave it with a neighbour or in a safe place for you. Sometimes there may be problems delivering to the specific address which you have given us. If this happens we will contact you to discuss this.

We can deliver to any part of the United Kingdom. At this stage we are not able to deliver to locations outside of the UK, including Channel Islands, the Republic of Ireland or mainland Europe.

Each order made will be charged separately.

 

*Free delivery on orders over £49 does not apply to orders containing rugs with a Channel Islands delivery address. Delivery to these locations will be quoted at checkout.